Mastering Emotions Video Course

Mastering Emotions is a straightforward, easy to understand course that teaches the skills of Emotional Intelligence (EI). The course has been adapted from what was previously an in-person small-group course. Due to COVID restrictions and other changed circumstances, the course is now available as an on-line course for individuals that can be taken at any time. Click here for brief audio introduction.

What is Emotional Intelligence?

Emotional Intelligence is the ability to recognise and manage your emotions. EI has four quadrants: Self-Awareness, Self-Management, Social Awareness and Relationship Management. Mastering Emotions shows you why skills in these four areas are so important. For some people, emotional intelligence comes naturally, especially if they have had good role-models during childhood. Certain personality types also seem to be more sensitive to their own and others’ emotions. But for others, this ability does not come naturally. So if they want to avoid a lot of heartache, they will have to learn it. Mastering Emotions is a brief course that will teach you what you need to know.

Emotional Intelligence in Private Life

In private life, the business and challenges of every day life can make us stressed and anxious. When things don’t always go to plan, we easily find ourselves overreacting or catastrophising. Then we might lash out and say things that we regret later. Moreover, as well as feeling bad about those we have upset, we feel bad in ourselves. We wish we could take more control of our feelings. Knowing how to respond appropriately to family, friends and loved ones can save relationships from deteriorating or even failing. The inability to appreciate different perspectives and reactions can have disastrous results. When you understand how each person can perceive the same situation differently, you have a head start in responding with more care and empathy.

Emotional Intelligence in the Workplace

Business and organisational leaders realise that dealing well with emotions is crucial to working effectively. This is especially important amidst economic change and uncertainty. Emotions can be tested and resilience strained. Before you know it, behaviour becomes highly charged, erratic, and out of proportion with events. Then feelings are hurt and self-esteem is weakened. Inevitably, there are adverse outcomes for both staff and management. But when staff manage their emotions well, workplaces function more effectively. On the one hand, workplaces benefit by an improved workflow. And on the other, individuals are less stressed when they manage their emotional reactivity and respond more calmly. It makes sense to learn these valuable skills. You then have them when you most need them.

Course Details

The course covers the four components of Emotional Intelligence: Self-Awareness, Self-Management, Social Awareness and Relationship Management. Delivery is by eight small videos presentations, totalling just under two hours. Between each session there are two activities to carry out, as well as post-course activities. These are recommended to consolidate your learning. On completion of the course, you are asked to submit a brief evaluation form by email. On receipt of your form, I will email you a certificate of completion and a copy of the course slides. You can revisit the video presentations at any time.


Mastering Emotions is suitable for anyone who wants to improve his of her ‘people skills,’ including private individuals, leaders, managers and team members.


The complete cost of the course, including all materials is $100 AUD. The time put into developing the course and the benefits you can gain cannot be quantified in $$s.

Enrolment in the Course

To enrol in the course, all you need to do is submit your name, email address and telephone number via the email form on the Contact Page. I will then email you an invoice with payment details. Once your payment is received, I will email you a link to the video presentations and a file with all the activity documents. I look forward to hearing from you.

See also downloadable PDFs:

About Emotional Intelligence 2021
Mastering Emotions Video Course 2021
Emotional Intelligence and the Brain 2019

Contact us now via the link below for more information or to enrol.

Contact Radiance Hobart Counselling & Self-Development
now for more information about what we have to offer

Between Stimulus and Response, man has the freedom to choose (Stephen Covey)